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Serta I-Comfort Guidance

Manufacturer: Serta
SKU: PF*S654
Experience the pressure relieving comfort and extra-firm support of the Guidance with EverFeel technology. Plus, Cool Action Dual Effects Gel Memory Foam helps relieve pressure while providing targeted support and enhanced cooling comfort.
$543.52
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Features

  • EverFeel Technology
    The cradling comfort you expect from memory foam with no need for time or temperature to adapt to your body. You will feel the difference the moment you lie down.
  • Cool Action Dual Effects Gel Memory Foam
    The worlds first dual-action memory foam infused with both Serta's Micro-Support & reg and MicroCool+ gel. Millions of gel beads gather under the areas of your body that need extra support, helping dissipate heat away from the sleep surface and relieve pressure points to reduce tossing and turning.
  • Serta Support Foam
    Serta's Support Foam combines gentle cushioning with extra support, for more firmness at the sleep surface.
  • Comfort Last Foam Core with Ultimate Edge Support
    Designed to help support your body throughout the night, this mattress is built to be extremely durable for years of lasting support. The Ultimate Edge Support reduces annoying edge roll-off so you have more room to stretch.

Why Banner Mattress Carries Serta

Serta, one of the worlds leading mattress manufacturers, is committed to quality in every mattress they build. Their innovations have led to comfortable mattresses since 1933. As Serta states on their site, We Make the Worlds Best Mattress.

Features

  • EverFeel Technology
    The cradling comfort you expect from memory foam with no need for time or temperature to adapt to your body. You will feel the difference the moment you lie down.
  • Cool Action Dual Effects Gel Memory Foam
    The worlds first dual-action memory foam infused with both Serta's Micro-Support & reg and MicroCool+ gel. Millions of gel beads gather under the areas of your body that need extra support, helping dissipate heat away from the sleep surface and relieve pressure points to reduce tossing and turning.
  • Serta Support Foam
    Serta's Support Foam combines gentle cushioning with extra support, for more firmness at the sleep surface.
  • Comfort Last Foam Core with Ultimate Edge Support
    Designed to help support your body throughout the night, this mattress is built to be extremely durable for years of lasting support. The Ultimate Edge Support reduces annoying edge roll-off so you have more room to stretch.

Why Banner Mattress Carries Serta

Serta, one of the worlds leading mattress manufacturers, is committed to quality in every mattress they build. Their innovations have led to comfortable mattresses since 1933. As Serta states on their site, We Make the Worlds Best Mattress.

money back guarantee logo When you buy a mattress from Banner Mattress, Banner will give you 120 nights of sweet dreams to make sure you absolutely love your new mattress purchase. If not, you can exchange it one time for another mattress of the same size and of equal or greater value within 120 days from your purchase date. If you cannot find another mattress that you absolutely love, we will refund your purchase minus a small processing fee.

 

To qualify for an exchange or a refund:

  • Minimum Purchase: Your original mattress set was purchased for $699 or more.
  • Mattress Protector: You purchased a mattress protector pad as part of the sale and it is shown on your original invoice.
  • Adjustment Period: You have allowed your body to adjust to your new mattress by sleeping on it for a minimum of 30 nights.

Visit our Help Center for details on this offer.

Delivery

Having your mattress delivered can be both exciting and stressful. Please use the information below to make sure you are adequately prepared to receive your new mattress.

Confirm Your Delivery Time
The morning of your delivery date, you will receive an automated call to advise you of an approximate 4 hour delivery window. Press "1" to confirm your delivery. Please keep in mind that the window given is only an estimate. Poor traffic conditions or issues at other stops may cause unforeseeable delays. For that reason, we cannot promise an exact time for delivery.

Track Your Delivery
Click on the "Track Your Delivery" box above. Enter your 8 or 9 digit Sales Order Number (not the number in red) or the telephone number you provided at the time of sale in the box above.

Please note that this service is only available on the day of delivery. If you have
questions about a delivery on another date, please contact the retail store where you made your purchase. If you placed your order online, please call our Internet Customer Service Department at 888-3-BANNER (888-322-6637).

How to Reschedule
If you have already received a call confirming your delivery time and you need to reschedule, please call our Delivery Department as soon as possible at (909) ­835­-4219 or re-delivery fees may apply.

If you have not received a call confirming your delivery time, please contact the retail store where you made your purchase for assistance. If you placed your order online, please call our Internet Customer Service Department at 888-3-BANNER (888-322-6637) for assistance.

Delivery Requirements

  • You must be home or you must have arranged for someone to admit the delivery team. There is an additional charge if you are not at home for delivery.
  • Someone over 18 must sign for the delivery we cannot leave merchandise without a valid signature from someone 18 or older.
  • There are fees for some setups We will be happy to unwrap your mattress/set and set it up on the frame. All daybeds and some complete beds require a setup/install fee. If you choose to assemble your purchase yourself, you assume responsibility for any damage from improper assembly. Contact your salesperson with any questions.
  • There are some limits to haul away Please be aware that we do not pick up stained mattresses/foundations. We cannot take waterbeds, headboards/footboards, bed frames, etc. Transporting these items in our delivery truck risks damage to the other merchandise.

Preparing Your Home for Delivery

  • Strip the linens from the mattress set being replaced.
    Remove fragile items from the immediate vicinity of the bed to help reduce the risk of accidents.
  • Be sure to create a clear path in your home. If delivery of your purchase would
    present a risk to the product, property, or personnel, you will be asked to sign a
    release.
  • Vacuum and rearrange furniture before the delivery team arrives. Our insurance doesn't allow us to move additional furniture, so be sure to find help prior to delivery if you need to move large items.

Customer Pick Up

If you've chosen to pick up your new mattress, there are just a few things you should know. The information below will help you pick up your mattress efficiently, so you can get it home and ready for a good night's sleep.

Warehouse Pick-­Up
If you'd like to pick up your new mattress directly from our warehouse in Colton, CA, please call our Delivery Department at (909) 835­-4219 to schedule a pick­up time. A valid ID is required. Please remember to bring any materials or help you need to secure the merchandise to your vehicle. Pick­up must occur during our warehouse hours of operation which are:

Monday – Friday 10:00am – 4:00pm
Saturday – Sunday 10:00am – 3:00pm

Our warehouse is located at:
1501 E Cooley Dr Unit B
Colton, CA 92324

IMPORTANT
Please bring the proper materials to secure your merchandise. Due to insurance requirements, we cannot provide materials to secure your merchandise nor can we assist in the securing of your merchandise to your vehicle. If you are planning to pick up your mattress, please be prepared with adequate supplies and equipment to get your purchase home safely.

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